About Us

Concept Dental Centre in Prince George, British Columbia is a welcoming dental environment with a knowledgeable and friendly team to help make your experience a positive one. Led by Dr. Rickards who is one of Prince George's premiere dentists and foremost expert in cosmetic dentistry.

Welcome to Concept Dental Centre. We would love the opportunity to talk to you about you and your families dental needs.

Dr. Rickards


Dr. Christopher Rickards has been practicing dentistry in Prince George since 1983. In addition to general dentistry he has a particular interest in Cosmetic Dentistry and Temporomandibular Joint Management (TMJ).

Dr. Rickards is a member of the Canadian Academy for Esthetic Dentistry and the American Academy of Cosmetic Dentistry. He is committed to life-long learning and continues to participate in continuing education opportunities on an annual basis.

Dr. Rickards holds DDS degree from McGill University as well as certificates in Implant placement and Closed Sinus Lift, Cosmetic & Reconstructive Perio Surgery, Laser Dentistry, Center For Advanced Dental Study in TMJ Diagnostics and Management, Advanced Techniques in Aesthetic Dentistry & Occlusion.

He is also a member of the Academy of Microscope Enhanced Dentist.

Our Team


Pamela Ramnes

Pamela began her career at Concept Dental when she completed school in 1994 and hasn’t looked back since! Her favourite part of the job is caring for and providing education to patients, and she loves being part of a wonderful and caring team. Pam moved to Prince George from Burns Lake and appreciates living in a city that not only provides great education and work opportunities, but also amazing outdoor recreational activities. She is a perfect example of Concept’s continuing education mandate, and on top of her base dental assistant/hygienistcertifications has taken many courses related to TMJ, cosmetic dentistry, laser dentistry, BOTOX®, and general dentistry/hygiene.

Kitty Newton

Kitty believes that a smile can speak a thousand words, and that a beautiful smile can change a person’s life - so joining Concept in 2018 was a natural fit! She loves working with the team and patients at Concept Dental and loves how friendly Prince George people are. Kitty is also a member of the Prince George quilting guild!

Rebecca Conn

Rebecca moved to Prince George from the lower mainland in 1995 and earned her Certified Dental Assistant Certificate at CNC. She joined the Concept team in 2016, and always strives to improve her skills and learn new things through Concept’s continuing education focus. Rebecca works with our CAD/CAM system designing crowns and surgical guides along with assisting Dr.Rickards with Cosmetic and Therapeutic Botox. Rebecca loves Prince George’s supportive community, illustrated in our city’s Relay For Life, which she tries to participate in every year.

Linda Reitberger

Linda has been a part of our team since 2001 and her favorite part of dentistry is the opportunity for lifelong learning. Dentistry is always changing and Continuing Education courses allow Linda to build on her Dental Assisting Certificate that she earned from the College of New Caledonia.

Alanah Cox

Alanah was born and raised in Prince George, loving the close proximity to the great outdoors and all it has to offer, camping, fishing, hiking, hunting, kayaking, boating, snowshoeing, skiing, and running, with winter being her favorite season. Alanah graduated from CNC in 2012 with her Dental Hygiene Diploma, she loves educating patients on how to maintain and achieve a healthy beautiful smile. She enjoys our longer appointments to really understand each patient's needs and get to know them. She also loves all the other friendly staff she gets to work with! Married with 2 sons, Brody and Barrett, Alanah also has a wonderful dog named Remington.

Susan MacMillan

Creating a beautiful smile and seeing a patient turn from anxious to confident is what makes dentistry so special for Susan. A part of our team since 1993 when she moved to Prince George from Whitehorse, Susan has studied Chair Side DentalAssisting, Reception, and more recently Radiography and Practice Management. She loves staying active in our community and is an avid gardener.

Dusty Orcutt

Dusty loves educating people about how to have a healthy smile, and takes great satisfaction when patients exhibit a confidence boost after cosmetic surgery or major dental work. She joined our team in 2012 after completing her Certified Dental Assistant Certificate at CNC, and appreciates the variety of procedures that Concept offers. Dusty also works alongside Dr. Jeff Coil, our Resident Periodontist, and is part of our Invisalign and Myobrace team. Dusty moved to Prince George from Fort St. James and loves that this city has so much to offer for her and her family.

Natalie Gilgan

Natalie joined our team in April 2019 after moving back home to Prince George from Smithers where she worked since graduating from the College of the Rockies. Natalie wanted to return home to spend more time with her parents and grandparents. Natalie took her orthodontics course at UBC and is part of our team that cares for our Invisalign and Myobrace patients. Natalie is passionate about giving patients the best experience with their dental visits and helping them achieve beautiful and straight smiles 🙂

Esther Barthelmess

A product of CNC’s 1993 Dental Hygiene class, Esther filled in at Concept for many years until she came on board full-time in 2019. She enjoys working alongside the rest of Concept Dental’s team and feels that since Dr. Rickards is on the leading edge of new dental technology, there’s always something new to learn. A true born and bred resident, Esther loves living in Prince George and enjoys long naps with her fur babies in her free time.

Andrea Legault

Andrea has been in the dental industry for over 20 years and loves the connection that comes from years of getting to know patients and their families, having witnessed kids having kids of their own. Receiving a Diploma in Digital Media from Jelly Academy in 2019, Andrea loves the way that digital/social media bridges the gap between "clinical" and who we really are as a dental team. Born and raised in Prince George, Andrea has always embraced being surrounded by her family including daughter Jenna, son Eric, and granddaughter Skylar. On her downtime, you will find Andrea hiking, biking, and really anything outdoors, especially in the summer.

Pamela Ramnes

Pamela began her career at Concept Dental when she completed school in 1994 and hasn’t looked back since! Her favourite part of the job is caring for and providing education to patients, and she loves being part of a wonderful and caring team. Pam moved to Prince George from Burns Lake and appreciates living in a city that not only provides great education and work opportunities, but also amazing outdoor recreational activities. She is a perfect example of Concept’s continuing education mandate, and on top of her base dental assistant/hygienistcertifications has taken many courses related to TMJ, cosmetic dentistry, laser dentistry, BOTOX®, and general dentistry/hygiene.

Susan MacMillan

Creating a beautiful smile and seeing a patient turn from anxious to confident is what makes dentistry so special for Susan. A part of our team since 1993 when she moved to Prince George from Whitehorse, Susan has studied Chair Side DentalAssisting, Reception, and more recently Radiography and Practice Management. She loves staying active in our community and is an avid gardener.

Kitty Newton

Kitty believes that a smile can speak a thousand words, and that a beautiful smile can change a person’s life - so joining Concept in 2018 was a natural fit! She loves working with the team and patients at Concept Dental and loves how friendly Prince George people are. Kitty is also a member of the Prince George quilting guild!

Dusty Orcutt

Dusty loves educating people about how to have a healthy smile, and takes great satisfaction when patients exhibit a confidence boost after cosmetic surgery or major dental work. She joined our team in 2012 after completing her Certified Dental Assistant Certificate at CNC, and appreciates the variety of procedures that Concept offers. Dusty also works alongside Dr. Jeff Coil, our Resident Periodontist, and is part of our Invisalign and Myobrace team. Dusty moved to Prince George from Fort St. James and loves that this city has so much to offer for her and her family.

Rebecca Conn

Rebecca moved to Prince George from the lower mainland in 1995 and earned her Certified Dental Assistant Certificate at CNC. She joined the Concept team in 2016, and always strives to improve her skills and learn new things through Concept’s continuing education focus. Rebecca works with our CAD/CAM system designing crowns and surgical guides along with assisting Dr.Rickards with Cosmetic and Therapeutic Botox. Rebecca loves Prince George’s supportive community, illustrated in our city’s Relay For Life, which she tries to participate in every year.

Natalie Gilgan

Natalie joined our team in April 2019 after moving back home to Prince George from Smithers where she worked since graduating from the College of the Rockies. Natalie wanted to return home to spend more time with her parents and grandparents. Natalie took her orthodontics course at UBC and is part of our team that cares for our Invisalign and Myobrace patients. Natalie is passionate about giving patients the best experience with their dental visits and helping them achieve beautiful and straight smiles 🙂

Linda Reitberger

Linda has been a part of our team since 2001 and her favorite part of dentistry is the opportunity for lifelong learning. Dentistry is always changing and Continuing Education courses allow Linda to build on her Dental Assisting Certificate that she earned from the College of New Caledonia.

Esther Barthelmess

A product of CNC’s 1993 Dental Hygiene class, Esther filled in at Concept for many years until she came on board full-time in 2019. She enjoys working alongside the rest of Concept Dental’s team and feels that since Dr. Rickards is on the leading edge of new dental technology, there’s always something new to learn. A true born and bred resident, Esther loves living in Prince George and enjoys long naps with her fur babies in her free time.

Andrea Legault

Andrea has been in the dental industry for over 20 years and loves the connection that comes from years of getting to know patients and their families, having witnessed kids having kids of their own. Receiving a Diploma in Digital Media from Jelly Academy in 2019, Andrea loves the way that digital/social media bridges the gap between "clinical" and who we really are as a dental team. Born and raised in Prince George, Andrea has always embraced being surrounded by her family including daughter Jenna, son Eric, and granddaughter Skylar. On her downtime, you will find Andrea hiking, biking, and really anything outdoors, especially in the summer.

Alanah Cox

Alanah was born and raised in Prince George, loving the close proximity to the great outdoors and all it has to offer, camping, fishing, hiking, hunting, kayaking, boating, snowshoeing, skiing, and running, with winter being her favorite season. Alanah graduated from CNC in 2012 with her Dental Hygiene Diploma, she loves educating patients on how to maintain and achieve a healthy beautiful smile. She enjoys our longer appointments to really understand each patient's needs and get to know them. She also loves all the other friendly staff she gets to work with! Married with 2 sons, Brody and Barrett, Alanah also has a wonderful dog named Remington.

Our Passion


Concept Dental Centre features a state of the art dental facility and offers leading edge technologies in the dental services we provide. Our team encourages our patients to value their oral and general health through information and example and we hope that through these simple concepts we are able to develop healthy lifestyles and lasting relationships.

Continuing Education


Dr. Rickards believes in continuing education and life-long learning for himself and his Concept Dental team. Dr. Rickard has taken extensive courses concerning the Temporomandibular Joint (TMJ) and has studied under Dr. Peter Dawson at the Dawson Centre for Advanced Dental Study in St. Petersburg, Florida. Dr.Rickards studied cosmetic dentistry in New York over twelve years ago. He has continually updated his knowledge and has also been an instructor at the Advanced Aesthetic Continuum. As well, Dr.Rickards sought out the best known dentist in the world for direct composites (white fillings). The dentist, Dr. Neuton Fahl, was practicing in Curitada, Brazil. Dr.Rickards went to see Dr.Falh and spent a week in his office learning directly from him.

To summarize, whenever possible, Dr.Rickards will seek out some of the best clinicians in the world, and learn directly from them.

Team members are encouraged to enhance their skills through continuing education programs available at local colleges and beyond. The entire team attends the Pacific Dental Conference where hundreds of open lectures and hands-on courses are available for the advancement of their skills.

New Patients Welcome


New patients are always welcome at Concept Dental Centre. When you visit us for the first time you will receive a complimentary "New Patient Orientation" to ensure you fully understand the philosophies we follow and the services we can offer you. We pride ourselves on providing comprehensive and personalized care as well as the latest technology. We want to get to know you early in our relationship – to understand your needs, overcome your fears, and gain your trust. We will provide you with the same dental care we expect for ourselves – the best possible.